Terms of Service

Last updated: Mar 1, 2026

Welcome to Soaring. By accessing or using our website, AI customer service system, and related tools (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").

1. Account Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the security of your password and accept all risks of unauthorized access to your account.
• Notify us immediately if you discover or suspect any security breaches related to the Service.

2. Use of AI Services

Our Service utilizes Artificial Intelligence (AI) to generate responses and analyze data.

• Accuracy: AI agents may occasionally produce incorrect, misleading, or offensive information ("hallucinations"). You are responsible for verifying the accuracy of AI-generated content before relying on it or presenting it to your customers.
• Training Data: You represent that you have the necessary rights and permissions to upload any documents or data used to train your AI agents.
• No Professional Advice: The Service is not intended to provide medical, legal, or financial advice.

3. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations.
• Infringe upon the intellectual property rights of others.
• Upload or generate content that is harmful, abusive, defamatory, or obscene.
• Attempt to reverse engineer, decompile, or extract the source code of the Service.
• Interfere with or disrupt the integrity or performance of the Service.

4. Subscription and Fees

Some features of the Service are billed on a subscription basis. You agree to pay all fees associated with your selected plan. We reserve the right to change our pricing or subscription models with prior notice.

5. Intellectual Property

Soaring retains all rights, title, and interest in and to the Service. Your uploaded content remains your property; however, you grant us a limited, worldwide, non-exclusive license to host, copy, and use such content solely for the purpose of providing and improving the Service.

6. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or free from harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Soaring shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of your use of or inability to use the Service.

8. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at: